Returns & Exchanges
We want you to love your FIGS as much as we do, which is why we offer a 30-day window for returns and exchanges on all unwashed and unworn medical apparel. All items must be returned in their original packaging with tags attached to be eligible for a full refund.
Initiate Your Return
Visit our online Returns Portal and enter your order number and shipping zip code to get started.
Select Items
Choose the specific items you wish to return or exchange and provide a reason to help us improve your experience.
Print & Pack
Download and print your prepaid shipping label, then secure your items in their original packaging or a sturdy mailer.
Ship It Back
Drop off your package at any authorized carrier location; once received at our warehouse, your refund will be processed within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing